Same Day Prescription Delivery

Getting your prescriptions is now easier with same day delivery.

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Costco Pharmacy has partnered with Instacart to offer same-day delivery for your prescriptions. You can refill your prescriptions through your Costco Pharmacy account and when they are ready for pick-up, you can check to see if they are eligible for same day delivery to your door.

How to set up a Costco Pharmacy account and linking it to a warehouse

How to order Same-Day prescription delivery

How do I place an order?

  1. Login to your Costco Pharmacy account.
  2. Ensure that your payment method and shipping address is correct.
  3. Go to the "Ready for Pickup" list.
  4. Select the prescription that is marked "Ready for pick up at the pharmacy".
  5. Click the same day prescription delivery powered by instacart to add to the delivery cart.
  6. Select a delivery time to receive your prescription on the same day!

What medications can be ordered?

Most of your regular prescription medications can be delivered. A few exceptions are narcotic and controlled substances as well as drugs that need refrigeration. For more information, please contact your pharmacy.

How far in advance can I place my order for delivery? What is the delivery window?

  • Orders can be placed up to 6 days prior to delivery.
  • Orders are delivered within a one-hour timeframe.
  • Orders can be scheduled for delivery in as little as one hour or within the next 2 hours, depending on the availability of Instacart's Personal Shoppers.

You can view available delivery times on Sameday.costco.ca by clicking on the location icon on the top left and then clicking "Reserve a timeslot".

Delivery Availability

Available within qualified delivery areas of BC, AB, SK, MB, and ON.*

Payment

How much does the same day delivery cost?

Spend $35 on Same-Day grocery delivery and there is no charge for your prescription delivery.

Which methods of payment are accepted on Sameday.costco.ca?

Mastercard and Visa are accepted.

Which methods of payment are not accepted?

Costco Shop Cards, international credit cards, and prepaid debit cards are not currently accepted.

How and when does the patient pay?

tbd

Add on a Same Day grocery order

How to add onto a grocery order?

Delivery

How soon can we get the delivery?

Orders can be scheduled for delivery in as little as one hour or within the next 2 hours, depending on the availability of Instacart’s Personal Shoppers.

Who is doing the shopping and delivery?

Delivery orders and orders for prescriptions will be shopped and delivered by an Instacart Personal Shopper.

How can I follow the status of my order?

To view the status of your order, go to "Order History" and click on your online order. When the order is being shopped, it will say "In Progress".

What happens if no one is home?

Instacart does not allow prescriptions to be left unattended. Someone 18 or over must be present to receive the order.

Support

Can I call Costco for help on my order that I placed on the Instacart website or App?

The best way to receive help for orders placed through the Instacart website or App is by contacting the Instacart Support Team at 1-888-246-7822 or to email help@instacart.com.

How can I contact Instacart about issues or questions about my delivery experience?

Please contact Instacart Support at 1-888-246-7822 or email to help@instacart.com